COLLECTION OF PERSONAL INFORMATION
We only collect personal information (as defined by the Privacy Act) where necessary to conduct our research and associated activities as an organisation. The nature of the personal information that is held by us will vary depending on the nature of the interaction between us.
We collect information in a variety of ways including (but not limited to) phone, text, forms completed and provided to us in hard copy or electronically, fax, social media, mobile Apps, and newsletters. You may browse our sites without telling us who you are or revealing any information that personally identifies you. We may also collect website and App statistics (which includes pages accessed and search terms used) but this information is not identifiable.
- names, mail and email addresses, phone numbers and date of birth;
- demographic information, including details of work and education;
- some research activities may require Sensitive Information(as defined by the Privacy Act, including details on health and wellbeing.
If we do collect Sensitive Information, it will be with your express consent.
As you would reasonably expect, we may collect data to provide you with updates through our newsletter or services, for example:
- to respond to your feedback, you may provide us with your email address; and
- to sign up to our Young and Well Network you will need to provide some demographic information to enable us to communicate news and information relevant to you.
You may at times need to provide personal information to us about other individuals, such as emergency details. If so, we rely on you to inform those individuals that you are providing their personal information to us and to advise them about this policy.
USE AND DISCLOSURE
We use and disclose personal information only to fulfil the purpose for which it is collected.
We use social media, blogs, and message forums to communicate with affiliates, partner organisations, young people, and the general public. We will disclose only personal information provided by you in these areas that we need to, such as display names, comments, forum and blog posts, which you have expressly consented to share, or have consented to disclose by sharing personal information in a public social media forum. Any information that you choose to disclose on social media platforms becomes public information; you should exercise caution when deciding to disclose any personal information to others.
We are entitled to disclose personal information without your consent: (a) if we believe there is a serious and imminent threat to the life, health or safety of yourself or another person; (b) to investigate or report on activity which we believe on reasonable grounds to be unlawful; (c) if disclosure is required or authorised by law (for example where a regulatory authority has the power to request the provision of certain records or information); (d) if disclosure is reasonably necessary to enable an enforcement body to perform its functions, for example: (i) the prevention, detection, investigation, prosecution or punishment of criminal offences; and (ii) the preparation for, or conduct of, proceedings before any court or tribunal, or implementation of the orders of a court or tribunal.
SECURITY OF INFORMATION
Cookies and session information cookies are pieces of information that a site sends to your computer’s hard disk when you access information on that site. Each time you use your computer to access the same site, the information that was previously received is sent back to the site by your browser. Cookies do not identify individual users and are not considered personal information.
ACCESS AND CORRECTION OF PERSONAL INFORMATION
Under the Privacy Act, an individual has the right to obtain access to any personal information which we hold about them, and to advise of any perceived inaccuracy. There are some exceptions to this right set out in the Act.
To make a request to access or update any personal information we hold about you, please contact us at firstname.lastname@example.org
We will require you to verify your identity and specify what information you require.
ENQUIRIES AND COMPLAINTS
If you would like further information about the way we manage the personal information we hold, or wish to complain that you believe that we have breached the Australian Privacy Principles, please contact us at email@example.com and we will investigate any complaint.
We will notify you of a decision in relation to your complaint as soon as practicable.